When does a purchase order bind?
When an offer is accepted, expressly or by conduct such as starting production or delivering. The documents exchanged and what the parties did are read together.
Whose terms apply?
We look at the sequence of documents, who accepted what and how the parties performed. Conduct often settles which terms applied. A battle of forms is resolved on its facts, not by a rule of thumb.
How do I protect myself going forward?
Confirm key terms in writing before work starts, object to conflicting terms in writing, and keep acceptance records. See commercial transaction disputes.
Documents to have ready
- Purchase order and acknowledgement
- Quotation and specifications
- General terms of both sides
- Delivery and invoice records
- Emails on changes
Send us the documentsA short message and the key papers are enough for a first assessment.
WhatsApp usCommon questions
Can a purchase order be cancelled?
Only according to its terms and the law, usually with consequences for work done.
What if the order has no price?
A price may be determinable from earlier dealings. Evidence of course of dealing helps.
More on supplier & performance disputes
This page is general information based on UAE and Dubai legislation as we understand it at the date of drafting. It is not legal advice. Laws are amended, and the right step depends on your documents and facts. Outcomes are never guaranteed.